Refund Policy
This policy applies to optional FlySearchSky service fees. FlySearchSky is operated by Fly Search Sky Travel Services LLC, 4517 NW Sienna Ridge, Riverside, MO 64150. Email: support@flysearchsky.com.
Airline Refunds
Airline refunds, travel credits, fare changes, penalties, and approvals are controlled by airline rules and supplier terms. FlySearchSky does not guarantee airline refunds or supplier outcomes.
Service Fees
Service fees, if applicable, are disclosed before you approve any action. If a service fee has been charged for completed assistance, it may be non-refundable unless required by law or stated otherwise at the time of approval.
Request Review
If you believe a FlySearchSky service fee was charged in error, contact us with your name, email address, request date, and a description of the issue. We will review available records and respond with available information.
Independent-Service Disclosure
FlySearchSky is an independent travel assistance service and is not affiliated with any airline. You may contact your airline or supplier directly at any time.
Service fees, if any, are disclosed before approval. We do not guarantee refunds, changes, upgrades, or supplier approvals. Customers may contact airlines directly for airline-specific account access, loyalty accounts, airline records, and supplier refund decisions.